Contact Us
We would love to hear from you and discuss how we can help with your culinary goals
Get in Touch
Whether you have questions about our services, want to discuss a specific culinary challenge, or are ready to book a session, we welcome your enquiry. We aim to respond to all messages within one working day.
Office Address
47 Colmore Row
Birmingham
B3 2BS
United Kingdom
Working Hours
Monday - Friday: 9:00 - 18:00
Saturday: 10:00 - 16:00
Sunday: Closed
About Our Location
Our teaching kitchen and office are located in the heart of Birmingham's business district. The central location provides excellent transport links and makes us easily accessible from across the West Midlands and beyond.
For private sessions at your location, we travel throughout the Birmingham metropolitan area at no additional cost. Sessions further afield can be arranged with a travel supplement calculated based on distance.
Virtual consultations are available for clients who prefer remote interaction or are located outside practical travel range.
Finding Us
By Public Transport
We are a five-minute walk from Birmingham New Street station. Exit via the Stephenson Street entrance and head towards Victoria Square. Continue along Colmore Row until you reach our building on the left side, just past the Cathedral.
Several bus routes stop within two minutes of our location, including services from Digbeth Coach Station and the outer suburbs.
By Car
The nearest car parks are the Colmore Gate Car Park on Livery Street and the Snow Hill Multi-Storey on Livery Street. Both are a short walk from our premises.
Street parking in the immediate area is limited and typically restricted to loading only during business hours. We recommend using public car parks for visits longer than 30 minutes.
Company Information
Business Details
gleamspire-home is a trading name of Thornton Culinary Services Ltd, registered in England and Wales.
Company Registration Number: 08472951
Insurance & Credentials
We hold comprehensive public liability insurance and professional indemnity coverage. Our instructors maintain current food safety certifications.
Accessibility
Our teaching kitchen has step-free access and accessible facilities. Please let us know of any specific requirements when booking so we can ensure appropriate arrangements.
Frequently Asked Questions
We aim to respond to all enquiries within one working day. During busy periods, it may occasionally take up to two days. If your matter is time-sensitive, please mention this in your message and we will prioritise accordingly.
A brief description of what you are looking for helps us provide relevant information quickly. For cooking lessons, mention your experience level and any particular interests. For business consultations, a summary of your establishment and goals is helpful. We can always discuss details further once we understand the basics.
Yes, we offer complimentary initial conversations by email or video call to discuss your needs and answer questions. This helps ensure we are a good fit for what you are seeking and allows us to recommend the most appropriate services.
Certainly. We welcome prospective clients to visit our facilities. Simply contact us to arrange a convenient time. Visits typically last about 15 minutes and give you a sense of the space and equipment available.
We accept bank transfers, major credit and debit cards, and cash. For corporate clients, we can arrange invoicing with standard payment terms. Payment is typically due at time of booking, with the balance settled before or on the day of service.
Contact us via email with your preferred service, any relevant details about your needs, and general availability. We will respond with available dates and times that work for your schedule. Once confirmed, we will send booking confirmation and payment details.
What Happens Next
Once you reach out, here is what to expect from our process.
We Look Forward to Hearing From You
Whatever your culinary aspirations, we are here to help you achieve them. Do not hesitate to reach out, even if you are not entirely sure what you need. We are happy to discuss options and find the right path forward.
Email us at: [email protected]